Essex Marquis provides private hire, self-drive vehicle hire, event transport, airport and seaport transfers, business travel and related transport services.
For the purposes of UK data-protection law, Essex Marquis is the controller of the personal information described in this Privacy Policy.
Our website address is: http://essexmarquis.co.uk.
Email: hello@essexmarquis.co.uk
Telephone: 01245 377618
WhatsApp: Message Essex Marquis
This Privacy Policy explains how we collect, use, store and protect personal information when you:
Depending on how you contact us and the service requested, we may collect:
Please avoid providing health, medical or other sensitive information unless it is genuinely necessary for us to arrange the requested service. Where you voluntarily provide accessibility or health-related information, we will only use it to make the journey or service suitable for you.
We may receive personal information:
If you provide information about another passenger, you should ensure that you have their permission to give that information to us.
We use personal information to:
When you submit an enquiry or quotation request, we may contact you using the information you provide.
This may include contact by:
Our website forms may send an automatic email confirming that we have received your request. This acknowledgement is a service message and does not mean that a journey or booking has been accepted.
We may also contact you with:
Submitting an enquiry does not automatically subscribe you to marketing. Electronic marketing to individuals generally requires consent or another specific permission under PECR, and customers must be given a straightforward way to opt out.
Where permitted, we may send information about Essex Marquis services, offers or updates.
We will only do this where:
You can opt out at any time by:
We may keep a minimal record of an opt-out request so that we do not contact you again for marketing.
If you request a password reset, your IP address will be included in the reset email.
Where necessary, information may be shared with:
We only share information that is reasonably necessary for the relevant purpose.
Drivers and service providers should not use customer information for their own unrelated purposes.
When you contact us through WhatsApp, Facebook, Instagram, LinkedIn, X, TikTok or another third-party service, that provider may also process information under its own privacy policy.
We do not control how those platforms independently collect or use personal information. Avoid sending highly sensitive information through social media or messaging platforms.
Some website, email, communication, mapping, analytics or social-media providers may process information outside the United Kingdom.
Where a restricted international transfer occurs, we will take reasonable steps to ensure an appropriate legal safeguard is used, such as an adequacy regulation or approved contractual protection.
We only keep personal information for as long as it is reasonably required for the purpose for which it was collected.
Our intended retention periods are:
We may retain information for longer where required by law, taxation, insurance, litigation or regulatory obligations.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Our website may contain links to external websites and social-media platforms.
This Privacy Policy does not govern how those third parties process information. You should review their privacy information before providing personal information to them.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
